General FAQ's
- Q. What is displaytechnology.tv?
- A. displaytechnology.tv is your one-stop-shop for all your digital signage and menu needs. We offer a wide range of cutting-edge solutions designed to bring your business to life and help you stand out in today's fast-paced world. Whether you're looking to display dynamic menu options, advertise your products and services, or simply share information, we've got you covered.
- Q. What makes displaytechnology.tv different from other digital signage companies?
- A. At displaytechnology.tv, customer satisfaction is key. We are passionate about providing high-quality products and exceptional customer service. Our team of experts is dedicated to helping you find the perfect solution to meet your needs and exceed your expectations.
- Q. What kind of digital signage solutions does displaytechnology.tv offer?
- A. Our digital signage solutions include everything from standalone digital menu boards to interactive displays, and much more. We offer a variety of hardware and software options to suit any business, big or small. Whether you're looking to promote your brand or improve the customer experience, we have the right solution for you.
- Q. How do I choose the right digital signage solution for my business?
- A. Our team of experts is always available to help you find the perfect digital signage solution for your business. Simply get in touch with us, and we'll work with you to understand your unique needs and requirements. From there, we'll help you select the perfect solution to meet your needs and exceed your expectations.
- Q. What kind of support does displaytechnology.tv offer for their digital signage products?
- A. At displaytechnology.tv, customer satisfaction is our top priority. That's why we offer comprehensive support and resources to ensure you have the best experience possible. Our online options are available 24/7 to assist with any questions or concerns, and we are always here to help.
- Q. How can I place an order for digital signage solutions on displaytechnology.tv?
- A. Placing an order with us is easy! Simply signup for a 7 day trial and evaluate our Digital Signage Solutions. From there, we'll guide you through the ordering process and ensure a seamless, stress-free experience.
- Q. What is the lead time for digital signage solutions from displaytechnology.tv?
- A. Lead times for digital signage solutions vary depending on the product and quantity ordered. Our team of experts will be happy to provide you with a timeline for your specific order.
Software FAQ's
- Q. How do I turn off the screensaver?
- A. 1. Find and highlight the option under [HOME] > [Settings] > [About] > [Build]
2. Press the [OK] button on your remote control 7 consecutive times to activate the Developer Mode
3. Find and enable the option under [HOME] > [Settings] > [Developer options] > [Stay awake]
- Q. What is the minimum resoultion that can be uploaded?
- A. 1024 pixel wide and 768 pixel height
- Q. What is the Maximum file size that can be uploaded?
- A. Images maximum size is 5MB and maximum Video upload is 50MB
- Q. Who is responsible for production and management of your content?
- A. Clients have complete freedom to make these choices. We have qualified staff trained to help you develop and manage your content, but it can also be managed by a third party.
- Q. What file formats does Display Technology accept?
- A. Display Technology accepts MPEG, MPG, AVI, WMV, FLV, MP4, SWF, JPEG, JPG, PNG, GIF, MOV, and MP4, H264 formats.
- Q. How do I create a new screen layout?
- To create a new screen layout, log in to your account, click on the “Create Content” button There are 5 different template formats ot choose from. After you make you selection you can ad text, images, videos, etc., to create your desired look..
- Q. How do I upload my own media content to be displayed on the screens?
- A. To upload media content, log in to your account, go to the “Media Library” section, and click on “Upload Files.” You can upload images, videos, audio files, etc.
- Q. How do I schedule content to be displayed on the screens?
- A. To schedule content, log in to your account, create a new spot, each spot are set at a duration of 10 secs,simply create spots in the order on your playlist
- Q. How do I monitor the status of my digital signage screens?
- A. Click on the profile button at the top of the screen, on the left had side of dashboard shows all active display and thier IP adress
- Q. How do I update the software on my digital signage player?
- A. To update the software on your player, log in to your account, go to the “Settings” section, and click on “Software Update.” Follow the on-screen instructions to download and install the latest software version.
- Q. How do I troubleshoot issues with my digital signage screens?
- A. If you are encountering issues with your digital signage screens, try the following steps: check the Iternet connection status, make sure the Display or Adapter is connected to your local Internet. Make sure the TV's input or source is correctly selected, check the display settings, and if the issue persists, contact support for further assistance.
Hardware FAQ's
- Q. Do you provide all the necessary equipment?
- A. No, you need obtain your own TV or LCD Screen. If you choose one of our specials (Starter special or Menu upgrade special), they include hardware (media adapter) and software.
- Q. Do I need a computer for each TV or Screen?
- A. Not necessarily. This only applies, if you have older TV's or Displays. You could use a computer for each TV, or use the X96 Media adapter instead of your computer connected to a TV or screen.
- Q. What is the minimum resoultion that can be uploaded?
- A. 1024 pixel wide and 768 pixel height
- Q. What is the Maximum file size that can be uploaded?
- A. Images maximum size is 5MB and maximum Video upload is 50MB
- Q. Who is responsible for production and management of your content?
- A. Clients have complete freedom to make these choices. We have qualified staff trained to help you develop and manage your content, but it can also be managed by a third party.
- Q. Do I need a computer for each TV or Screen?
- A. Not necessarily. This only applies, if you have older TV's or Displays. You could use a computer for each TV, or use the X96 Media adapter instead of your computer connected to a TV or screen.
- Q. What file formats does Display Technology accept?
- A. Display Technology accepts MPEG, MPG, AVI, WMV, FLV, MP4, SWF, JPEG, JPG, PNG, GIF, MOV, and MP4, H264 formats.